NRDB: A Mobile Flow for Home-Visit Nurses — Tabrez Zaidy

UX/UI · Healthcare · Field Operations · Mobile

NRDB: A Mobile Flow for Home-Visit Nurses

An app that replaces a spreadsheet and a stack of paper with one flow: see the next scheduled visit, log vitals and care tasks on the patient, then move to the next stop.

Role
UX Designer
Tools
Adobe XD
Platform
Mobile
Next visit

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01 — Overview

A day's route, a patient's vitals, one screen at a time

NRDB is a mobile app for nurses who visit patients at home. It shows the next scheduled visit, gives them a place to record vitals and complete care tasks on that patient, and hands them off to the next stop on their route.

Before this, nurses worked from a long spreadsheet and moved between separate papers to update each patient's care tasks. My scope covered the schedule, the vitals and care task capture, and the handoff to the next patient.

Designed for

Representative user profile

Field nurse

Home-visit care, several patients a day

Goal — log a visit's vitals and care tasks quickly, then get to the next patient.

Frustration — a spreadsheet for the schedule and separate paper forms for every patient's care tasks.

02 — Challenge

Replace a spreadsheet and a stack of paper with one flow

Schedule

The day's visits lived in a spreadsheet, disconnected from anything a nurse did on-site.

Vitals & tasks

Every patient had a separate paper form for vitals and care tasks, filled out by hand.

Handoff

Finishing one visit and finding the next was a manual look-up, not a next step.

Context

All of this happens standing in a patient's home or between stops, not at a desk.

03 — Research & insights

What the paper trail was costing nurses

  1. 01

    The schedule and the care record were two different objects, so nurses cross-referenced a spreadsheet against a paper form for every visit.

  2. 02

    Vitals and care tasks needed to be entered fast, standing up, often one-handed.

  3. 03

    Getting to the next patient was left to memory or a separate maps app, with nothing carrying the address over.

  4. 04

    Paper forms had no structure — two nurses could record the same care task two different ways.

"I want to finish with one patient and know exactly where I'm going next."

Paraphrased from field nurse conversations

04 — Flow

One flow, from the schedule to the next address

1

Schedule

Today's visits, in order, with the next one first

2

Arrive

Open the patient record for that visit

3

Record

Vitals and care tasks logged against the patient

4

Complete

Visit marked done, schedule updates

5

Navigate

One tap opens Google Maps to the next patient

05 — Final interface

How the flow is structured

09:30
11:00
13:15
Vitals
Care tasks
Visit complete
Layout only, not final visuals: schedule, vitals & care task entry, and the handoff to Google Maps for the next patient.

06 — Outcome

What changed for nurses on the road

What worked

The schedule and the patient record became one object instead of two, and the direct handoff to maps meant a finished visit led straight to the next one.

What I would change

Vitals and care task entry still asks for a fair amount of typing on a moving day. A future pass would push more of that toward structured taps and defaults.