Product Design · UX/UI · Fintech · Prop-Tech
RentPay: making rent day feel like a win
Rent is the largest recurring payment most tenants make, and the least rewarding. RentPay turns it into a tracked, rewarded habit — one payment, one screen, a receipt that actually means something.
- Role
- Product Designer
- Tools
- Figma
- Platform
- iOS & Android
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01 — Overview
A bill, reframed as a balance sheet
Tenants already know the number and the date. What they don't have is a record: what they've paid this year, whether they've ever been late, what that reliability is worth. RentPay's home screen answers those before it asks for money.
Scope: onboarding and login, home dashboard, rent payment flow, payment confirmation, rewards, service add-ons (utilities, internet, cleaning, repairs) and payment history.
Designed for
Representative user profile
Farah, 31
Tenant
Goal — pay rent and know it is logged, without calling the office to confirm.
Frustration — no receipt or record that rent was paid on time.
Representative user profile
Omar, 40
Property manager
Goal — see who paid and who is late without chasing a spreadsheet.
Frustration — reconciling payments manually across tenants every month.
02 — Challenge
A transfer with no memory and no upside
No record
Bank transfers leave no trace a tenant can point to later — not to a landlord, not to a credit file.
No incentive
Paying on time and paying late look identical from the tenant's side. Nothing rewards the habit.
Scattered bills
Utilities, internet, cleaning and repairs sit in separate apps, separate logins, separate due dates.
Trust
This app moves someone's biggest monthly expense. It has to look and feel like a bank, not a startup.
03 — Structure
The payment is one step in a longer loop
Due
Amount and date shown before anything else
Pay
One confirmed action, one saved method
Confirm
A receipt and the points it earned
Accrue
Rewards balance and on-time streak update
Redeem
Rewards apply back to services and add-ons
Before
A bank transfer with a memo field for a reference number
After
A dashboard that remembers every payment and rewards the streak
Before
Four bills, four apps, four due dates
After
Quick Access puts utilities, internet, cleaning and repairs one tap from home
04 — Design decisions
Three decisions that shaped the app
01 — The due-payment card leads the app
Amount, due date and a status pill sit in a white card against a blue field the instant the app opens. Nothing about balances, points or history is allowed to compete with it before the payment is made.
02 — Reliability is shown, not claimed
Paid-this-year, rewards earned and on-time-payments ratio sit directly below the fold as plain numbers. A 12/12 streak is a stronger trust signal than any badge or copy could be.
03 — Confirmation is a full, calm screen
A large green success state confirms the amount, the processing, and the points earned — a deliberate pause after a large transfer, before returning to the dashboard.
05 — System
Fintech restraint, prop-tech warmth
Product palette
Typography
SF Pro
48 / 30 / 24 / 20 / 18 / 16 / 14 / 12 — regular, medium, semibold, bold.
Native system type — the app reads like the OS, not a brand exercise.
Status pills
Rounded pills, not squared badges — softer than the rest of the fintech chrome, on purpose.
Screens covered
- Onboarding & auth — 3 screens
- Home dashboard
- Pay rent & confirmation
- Rewards & redemption
- Services, history, profile
06 — Outcome & learnings
Trust is a design decision, repeated
More tenants paid before the due date instead of after it.
Paying rent became a single screen instead of a multi-step form.
Tenants started redeeming points instead of letting them sit unused.
What worked
Leading with the paid-this-year and streak numbers, instead of hiding them in a profile tab, made the app feel like proof of good tenancy rather than another bill.
What I would change
Rewards currently only redeem toward add-on services. Letting points offset rent directly would close the loop the app is already promising.